MAINTAINING SERVICE LEVELS
Our candidates for customer service positions are required to pass several precise skills tests. Candidates who pass our industry-standard skills testing will then be interviewed using behavioral-based techniques to identify past performance in work-related situations.
ENHANCED CUSTOMER SERVICE
We place a great emphasis and focus on finding candidates that have a propensity for strong people and customer service related skills .
We screen candidates character traits associated with high quality customer service representatives including the following areas: cooperativeness, assertiveness, patience, customer focus, positive attitude, problem-solving, multitasking, and quality service.
CONNECT WITH US
If you are interested in taking your organization to a level of success unknown previously, connect with us. We can help you anticipate your need for positions, properly and expertly vet candidates for job openings and lead the entire placement process so you can focus on continually improving your company.