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How Twin Cities Companies Deal with Angry Employees

An angry employee can quickly upset an otherwise positive work environment and, if ignored, can escalate into violence. This can be a difficult situation to handle. Here are some practical pointers to help.

It always starts with communication and communication begins with listening. This doesn’t mean you forget your role as manager, but rather that enable yourself to fulfill it better by listening to the details in order to understand the big picture

· Set an appointment – in a safe a private place.
· Remain calm and just listen – you don’t know how to proceed if you don’t’ get a clear message.
· Respect them as an individual – be personable, professional, and kind.

If the cause of their anger is connected to work:

· Give them an opportunity to express how they feel they’ve been wronged and ask them to share what they think needs to be done.
· Acknowledge the angry employee’s feelings.
· Assure them that you will get more information and meet with them again – set a specific date.
· Talk to others involved and get an honest picture of the situation. You can’t deal correctly with the circumstances until you know what’s happening.

If the cause of their anger is separate from work:

· Sometimes a listening ear was all they needed.
· Give them support, make suggestions for them to follow, and tell them you will check back.
· Remind them that their anger is affecting their work and your workplace and must stop.
· Talk about the positive things they have brought to the workplace and encourage them not to lose sight of them.
· Be kind, but firm about your expectations and the consequences that will result from a continued problem.

Keep it private and give them time to sort out their emotions from your talk before sending them back to their task – especially if they interact with other employees.

Keeping a positive workplace begins with hiring right. If you’re in need of a new employee to work for your company, contact Award Staffing. We will be able to help you find an employee who is a good fit for your business and culture.

 

FINDING YOUR TALENT

Want to learn more about how Award Staffing can help your organization with your staffing and employment needs? Start by providing our team with a few pieces of information about yourself, and we will take care of the rest.

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Mitigating Common Employee Issues in Minnesota

As an employer, it’s often your job to handle any issues your employees might have, either with each other or with the company. It can be tough to develop the discipline to talk to your employees, but it does need to be done to make sure everyone is productive and moving forward in your company. Here’s how you can mitigate some common employee issues.

Tardiness-

If your employee is regularly late to work, you need to have a conversation with them about it. Remind them the hours that work starts and give them a chance to prove themselves. Start monitoring when they get into work every day, as well as when they leave at night. If their hours and performance are affected by tardiness, put them on a warning and then let them know that you’ll have to let them go if they don’t significantly improve.

Cellphone Use-

First of all, try approaching the employee when they are on their cell phone and see how they respond. If they don’t act afraid, upset, or sneaky when they see their supervisor around them, they clearly think there is nothing wrong with using their cell phone too much at work. Sit them down and be very clear with them about your workplace’s cell phone policy and put them on a warning.

Employee Arguments-

If there is a consistently argumentative atmosphere among your employees, you need to find the root of the issue.  It’s best to bring in all parties involved to come to a resolution. If one employee – or two – are the primary source, help them realize that there is usually a solution in every situation that can be reached that is respectful, professional, and appropriate. Of course, if that fails, you may have to consider dismissal.

If you’re looking for new employees, contact Award Staffing. We can help you find an employee who is perfect for your company culture and who will be a good fit for your fellow employees. It’s our specialty.

 

FINDING YOUR TALENT

Want to learn more about how Award Staffing can help your organization with your staffing and employment needs? Start by providing our team with a few pieces of information about yourself, and we will take care of the rest.

  • This field is for validation purposes and should be left unchanged.